Questions About Our Services

No. C&S Commercial Truck Repair is a fleet-only shop. We do not accept walk-in customers or serve the general public. Our bays, technicians, and scheduling are dedicated exclusively to fleet managers and their accounts. This means when your truck arrives, it goes straight to work — not behind a queue of retail customers.

We have two locations serving the Dallas–Ft Worth metro: 1420 Prudential Dr, Dallas TX 75235 and 7550 Oak Grove Rd, Ft Worth TX 76140. Pick-up and drop-off is available from both locations for trucks, trailers, hoods, and parts.

Yes — because we are a fleet-only facility, we work with fleet managers on a partner basis. Contact us by phone at 214-937-5307 or email CandSCommercialTruck@gmail.com to get set up. Once you’re a partner, scheduling repairs and accessing the Online Repair Tracker is straightforward.

We start the clock immediately. Your estimate is completed and parts are ordered before the end of Day One. We then provide a firm Estimated Completion Date (ECD) that we commit to from the start. Turnaround varies by repair scope, but you’ll always know the exact date upfront.

Rather than automatically replacing damaged components, our technicians are trained to restore parts to OEM standards whenever possible. This saves you money on parts and avoids long lead times from manufacturer backorders. We only recommend replacement when repair is genuinely not viable.

We repair semi-trucks, trailers (dry van, flatbed, reefer), box trucks, hoods, and commercial heavy equipment. Our three service lines cover Truck Collision Repair, Trailer Restoration, and Mobile On-Site Service. We do not repair passenger vehicles.

Both. In addition to full-service collision repair for semi-trucks and trailers, our mobile service trucks handle mechanical repairs on-site at your terminal. We cover structural, mechanical, and cosmetic repairs across all three service lines.

We provide clear, upfront pricing before any work begins. The price we quote is the price you pay — no hidden fees, no scope creep. Along with the cost, we give you a firm Estimated Completion Date (ECD) on Day One and we hold to it.

Yes. Every repair comes with a written estimate completed before the end of Day One. You’ll have a clear breakdown of labor, parts, and the ECD in writing before we begin any work.

No. Our pricing is firm from the start. If an unexpected issue arises mid-repair, we communicate it to you immediately — never after the fact. Transparent communication is one of our four core pillars, and that applies to cost just as much as timeline.

Yes. We provide pick-up and drop-off for trucks, trailers, box trucks, hoods, and individual parts needing repair or paint. This simplifies your logistics so your team doesn’t need to coordinate transportation to and from our shop.

Yes. Our Mobile Service line dispatches our service trucks directly to your terminal or job site. On-site repairs eliminate the cost and time of transporting equipment — ideal for breakdowns, urgent repairs, or situations where hauling isn’t practical. Mobile service is dispatched from both our Dallas and Ft Worth locations.

Yes. Every repair at C&S can be followed in real time through our Online Repair Tracker. You’ll know exactly where your truck is in the repair process — 24 hours a day, 7 days a week. No need to call for status updates.

Fleet partners and their designated team members get access for all active repairs. It’s especially useful for operations managers and dispatch coordinators who need visibility into equipment availability without being on-site.

We handle comprehensive trailer restoration including roof panels, floor boards, wall panels, doors, hinges, latches, structural frames, crossmembers, and mechanical systems. Box truck repairs are included. We use a Repair First approach on all trailer work before recommending any replacement.

Yes. Box truck repair is included under our Trailer Restoration service line. We handle structural, mechanical, and cosmetic repairs for box trucks in addition to semi-trailers.

Yes. Our paint and finish work is done to fleet-standard precision. We match existing fleet colors to ensure consistency across your vehicles — whether it’s a single truck or a full repaint after collision damage.

You can call us directly or fill out our online booking form Our team will confirm your time and service details within one business day

Yes we work with most major insurance providers to make your repair process smooth and quick

We specialize in heavy duty trucks trailers and construction equipment of all major makes and models

Most repairs are completed within a few days depending on the damage We’ll always give a clear estimate before starting